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Post by haatjebeetje on Dec 5, 2009 2:09:23 GMT -8
Hi everybody, The messaging feature in MTE is of course a good thing. However, there is one nasty person who keeps sending me insulting and frustrated messages. Next I block this person by clicking the Ignore button. But this player keeps on creating new player accounts (maybe you know who I mean?) and goes on with his game. So far I shrugged my shoulders, but finally he seems to have succeeded, it's beginning to annoy me and I wonder why people act like that. Is there a way to take him out of the game completely? Thank y'all! Haatje&beetje
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Post by Tia on Dec 5, 2009 13:10:15 GMT -8
Hi haatjebeetje... I am so sorry this is happening to you. Other than blocking this person and all the new names they come up with and possibly reporting them to Big Fish Games, I don't think there is anything more you can do. Maybe one of our resident experts will have some other ideas. I hope they get bored with being so stupid and leave you alone, because I so love your layouts. Karma Hug for you... let's see what Fi or Connie or Marilyn say.
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Post by Spazza on Dec 5, 2009 16:42:58 GMT -8
Hi Haatje&beetje I too am sorry to hear this is happening to you - Tia is right, there is nothing more you can do as far as the game is concerned to avoid this person other than continuing to block thier messages & good on you for doing so There are a couple of other things you could try tho 1: Create another player & play under that player for awhile until this person gets bored & gives up coz they dont see you launching or playing under yr regular 1 2: Use ctrl c & ctrl v to copy & paste the player names & messages onto wordpad & send it as an attachment to Bfg technical support requesting that they track the IP of this player & ask them to block it & if they are unable to do so, could they contact the server this IP belongs to, to make them aware of the problem that is coming from the players IP address - make sure it gets sent to technical support & not customer support - customer support dont have the ability to track & have contact with servers as technical support do If you have no success with this then you could also get in touch with yr own server notifying them of the prob & see if they are able to contact the Bfg server to get the prob resolved between the 2 Make sure to save the wordpad document & keep adding to it as the player names & messages continue (if they continue) - this way if you dont get a good response from Bfg you can continue to annoy the h*** out of them with the complaint & updated document until something IS done from thier end Fi To the player who IS doing this: If you happen to be reading this -
Be very careful - enough complaints about you & you may find a very nasty surprise of yr own 1 day - maybe you arn't aware that people who work on technical issues in relation to computers have the ability to create some very nice viruses that can shut you & your computer & anything attached to it DOWN - id be treading very carefully if i were you
Enjoy!!
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Post by Marilyn on Dec 5, 2009 19:37:46 GMT -8
Soooooooo sorry you are having problems with this player haatjebeetje. I know it is frustrating. I do not understand why players act this way, I never have understood it. I'm afraid what the others have said is correct. Contacting BFG and keeping careful notes of the players names and their messages and contacting BFG tech support as Fi said is about the only route you can go if you don't want to change to a different player name. I know you already have a few, does this player do this to all your players? Sooooooo sorry sweetie. I do not work for BFG. I just have this lil forum and don't have any power in regards to BFG at all. I've contacted BFG in the past about issues, but not recently. I can give you a big ole hug tho.
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Post by haatjebeetje on Dec 6, 2009 1:34:41 GMT -8
Hi again, All of you are very kind and I'd like to thank you all for your good advice. Normally I'm not the 'huggy' kind of guy, but in this case I really appreciate it! As you probably know I play with three players (beetje, Haatje and h&b (easy, medium and hard)) and I get messages for all the players, but mostly for h&b. Again thanks and I'll keep in touch. Harold
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Post by Spazza on Dec 7, 2009 5:25:11 GMT -8
Yr very welcome Harold - heres an extra hug to keep ya going
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